Job No: UNIT2/00004

Position Vacant: EXPERIENCED IT SUPPORT TECHNICIAN

Hours: 35hrs per week, 5 Days, 8.00am-5.00pm + on-call duties.

Wage: starting pay £21,000 rising to £25,000 per annum.

Location: South East England.

Duration: Permanent.

Date posted: 28 January 2011.

Closing date: 31 March 2011.

Description you will be office based, but you will have to travel to our clients as required, your duties will include:

• talking to the client to find out the exact nature of a fault
• working out the reasons for the fault and explaining these to the user
• fixing equipment, including printers and scanners (known as 'peripherals')
• setting up new equipment and upgrading existing systems
• testing and servicing equipment
• recording problems and their solutions for future reference
• training clients on new systems or software applications.

Required qualifications:

• BTEC National Certificate/Diploma for IT Practitioners (ICT Systems Support) Level 3
• City & Guilds (E-Quals) IT Practitioners Diploma/Advanced Diploma (7266) Level 3
• OCR (iPRO) Certificate for IT Practitioners (ICT Systems Support) Level 3.

Skills and Knowledge:

• A thorough knowledge of operating systems, networking, hardware and software
• Excellent problem solving skills
• The ability to explain problems and solutions clearly to non-technical users
• The ability to prioritize, work under pressure and meet deadlines
• A patient and methodical approach
• The ability to work alone or as part of a team
• An awareness of health and safety.

Employer: UNIT2.co.uk

Additional information:

•                    If you are looking for work, Tax Credits could top up your earnings.

•                    All successful candidates will be vetted by the employer prior to taking up appointment.

•                    This vacancy meets the requirements of the National Minimum Wage Act.

•                    If you are unable to apply for the job advertised by the method displayed, due to a health condition or disability, please contact Jobcentre Plus for further assistance.

•                    For more information about tax credits, visit the HM Revenue and Customs website.

Actual Vacancy Link: TECHNICIAN jobs